Terms of Use
Welcome to Awesome Jade. These Terms of Use govern your access to and use of our website, including browsing, creating an account, placing orders, and purchasing products from us.
By accessing or using this website, you agree to be bound by these Terms of Use. The website is operated by Maple Ltd (“Awesome Jade”, “we”, “us”, or “our”).
Eligibility
You must be at least 18 years old or use this website under the supervision of a parent or legal guardian. By placing an order, you confirm that all information provided is accurate and complete.
Your account
You are responsible for maintaining the confidentiality of your account details and password. We reserve the right to suspend or terminate accounts suspected of unauthorized, fraudulent, abusive, or unlawful activity.
Product availability
All products are subject to availability. We reserve the right to discontinue, modify, limit, or remove products at any time without prior notice. If a product becomes unavailable after an order is placed, we may cancel the order and issue a refund.
Pricing & payment
All prices are displayed in the selected currency. Payment must be successfully completed before an order is processed or shipped. We reserve the right to change prices, promotions, discounts, or product information at any time without notice.
While we strive for accuracy, pricing, description, image, inventory, or technical errors may occasionally occur. We reserve the right to correct such errors and cancel or refuse affected orders.
Order acceptance
Placement of an order does not guarantee acceptance. Awesome Jade reserves the right to refuse, limit, cancel, or reject any order at its sole discretion, including orders suspected of fraud, unauthorized resale, payment disputes, abuse, or violation of these Terms.
Shipping & delivery
Delivery times are estimates only and are not guaranteed. Awesome Jade is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, transportation disruptions, strikes, government actions, or circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information. Orders delivered to an incorrectly entered address may not be eligible for replacement or refund. Customers are responsible for any customs duties, import taxes, VAT, handling fees, or similar charges imposed by their country.
Returns & refunds
Returns may be accepted in accordance with our Returns Policy. Returned items must be unused, unworn, unwashed, and returned in their original condition with tags and packaging.
Returns that do not meet these requirements may be refused. Shipping charges are non-refundable unless required by law or caused by our error. Where applicable, restocking fees may be deducted from refunds.
Chargebacks & payment disputes
Customers agree to contact Awesome Jade before initiating chargebacks or payment disputes whenever reasonably possible. Fraudulent chargebacks, abusive disputes, or misuse of payment protections may result in account restrictions, order cancellation, refusal of future service, or legal action where permitted by law.
Product information
We make reasonable efforts to accurately display product descriptions, measurements, colors, and images. Actual colors may vary depending on monitor settings, lighting conditions, device displays, photography, and manufacturing variations.
Measurements may vary slightly due to manual measurement methods and production tolerances.
Intellectual property
All website content, including product images, graphics, logos, branding, designs, text, layouts, product descriptions, and website content, is owned by or licensed to Awesome Jade and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, republished, or used for commercial purposes without prior written permission.
User content
If you submit reviews, comments, photographs, social media content, suggestions, or other materials to Awesome Jade, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, display, adapt, and share such content for marketing, promotional, and business purposes. You confirm that you have the necessary rights to submit such content.
Prohibited use
You agree not to:
- Violate any applicable laws or regulations.
- Attempt to gain unauthorized access to the website.
- Interfere with website functionality or security.
- Use automated tools, bots, scraping systems, or similar technologies without authorization.
- Upload malicious code or harmful content.
- Engage in fraudulent, deceptive, abusive, or unlawful conduct.
External links
This website may contain links to third-party websites. Awesome Jade is not responsible for the content, policies, practices, products, or services offered by third-party websites.
Disclaimer
The website and all products, content, and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Awesome Jade disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability.
Limitation of liability
To the fullest extent permitted by law, Awesome Jade shall not be liable for any indirect, incidental, consequential, punitive, special, or exemplary damages arising from the use of this website, products purchased through the website, delivery delays, service interruptions, loss of data, loss of profits, or business interruption. In any event, Awesome Jade’s total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
Force majeure
Awesome Jade shall not be liable for delays, failures, or interruptions caused by events beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, transportation disruptions, internet failures, government actions, epidemics, pandemics, customs delays, or supplier interruptions.
Privacy & cookies
Your use of this website is also governed by our Privacy Policy. By using this website, you consent to the use of cookies and similar technologies as described in our Privacy Policy.
Changes to these Terms
We reserve the right to modify these Terms of Use at any time without prior notice. Updated versions become effective immediately upon publication on the website. Continued use of the website constitutes acceptance of any revised Terms.
Governing law
These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction in which Awesome Jade operates.
If you have any questions regarding these Terms of Use, please contact us through the contact information provided on the website.
