Disclaimer
Disclaimer
We’re all about clear expectations and a smooth experience. This page explains a few practical details about shopping clothing online, so there are no surprises.
If anything here feels unclear, just reach out and we’ll help.
Product photos & color
We do our best to show accurate colors and details, but screens can display color differently. Lighting and editing may also affect how a shade appears online.
Prints and pattern placement may vary slightly from piece to piece - that’s normal and part of how garments are produced.
Sizing & measurements
Size charts and measurements are provided as a guide. Small differences (including 1–2 inches / a few centimeters) can happen depending on the fabric, design, and how an item is measured.
If you’re between sizes or unsure, message us before ordering and we’ll help you choose what will feel best.
Availability, pricing & website updates
We work hard to keep product details, stock availability, and pricing accurate. Occasionally, information may change or an error may appear (for example, a typo in a description or price).
If we notice an error that affects your order, we’ll contact you as soon as possible to resolve it.
Shipping timelines
Shipping timeframes shown on the website or at checkout are estimates. Delivery speeds can vary due to carrier operations, customs processing (for international orders), weather, and seasonal volume.
If you’re ordering for a specific date (trip, event, birthday dinner), we recommend ordering early. If you want, message us and we’ll help you plan.
Image use & copyright
Some images shown on this website are used for editorial and illustrative purposes to highlight fashion and style inspiration. We do not claim ownership of images that belong to their respective photographers or rights holders.
Whenever possible, we aim to credit sources or include information about original creators. We respect the work of photographers, designers, and content creators.
If you believe any image on this site infringes on your copyright, please contact us with the relevant details, including the image reference, the reason for your request, and supporting information. We’ll review it promptly and take appropriate action.
General limitation of liability
We always aim to provide a reliable site and a great experience, but we can’t guarantee the website will be error-free at every moment or that every detail will be perfect all the time.
To the extent permitted by law, Awesome Jade isn’t responsible for indirect losses or damages related to the use of this website, delays outside our control, or differences in color/fit described above. This does not affect any legal rights you may have.
External links
If our website links to third-party sites, those sites have their own policies and content. We’re not responsible for third-party information, services, or changes on external websites.
Questions? We’re happy to help.
